Lewis RV Center
Service Advisor
RV Service Advisor Lewis RV Center is looking for an outgoing, organized individual, that enjoys a fast paced position. The ideal service advisor can manage customer expectations and has the ability to smoothly handle conflict resolution in a way that results in a positive customer experience.
Job Description
Meet & communicate with all service customers.
Create, monitor, and update service orders.
Delegate work to technicians from work orders.
Perform estimates for labor time and parts required.
Collect payment for work done.
Keep customers update about work being done.
Qualified candidates must have the following
Good communication skills both in person and on the phone.
Great customer service skills are essential.
Problem solving skills and basic computer skills are a essential.
Experience with Excel is a benefit but not required.
Attention to detail.
Experience in, or someone with, strong leadership skills.
Education
Industry experience is an asset.
Basic RV technical knowledge is an asset.
High School Diploma or equivalent required.
Salary
Base salary, commission, bonus